Storm Eleanor- 2 January 2018

The latest forecast is that bad weather is on the way and it is likely that there may be high winds in some areas this evening through to tomorrow morning

The Power Network is built to be resilient but extreme weather can damage overhead power lines resulting in some customers losing their electricity supply.  Where this happens UKPowerNetworks works to restore power as quickly and safely as possible. UKPowerNetworks has organised for additional staff in their contact centre to help customers whose electricity supply might be affected by the predicted weather, and they have called up additional engineers to carry out repairs to overhead lines and poles as soon as the wind reduces to a speed at which it is safe to work.

Regular updates can be found on their website www.ukpowernetworks.co.uk and social media @UKPowerNetworks throughout this period.

Anyone experiencing a power cut should:

·         Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)

·         Visit www.ukpowernetworks.co.uk for the latest updates

·         Visit www.ukpowernetworks.co.uk/powercut and type in their postcode to view our live power cut map

·         Tweet @ukpowernetworks to report a power cuts or to receive updates

People are advised to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.

UKPowerNetworks provides extra help to customers on their Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about UKPowerNetworks Priority Service on their website: ukpowernetworks.co.uk/priority.

If you would like to share information about preparing for the storm or the priority service register on social media you might like to use the following:

@UKPowerNetworks has extra staff on hand 24/7 to deal with the impact of #stormEleanor

Call 105 to report a powercut and visit www.ukpowernetworks.co.uk/powercut for the latest updates

 Do you, or someone you know, need extra support during a power cut?

@UKPowerNetworks provides free services to vulnerable customers. Visit ukpowernetworks.co.uk/priority for more information #stormEleanor